Account and School Data Management
Account Management and Subscriptions
Account Creation and Login
- Can multiple users access a school's account?
- What is 2-factor authentication (2FA)?
- Can we transfer an account to a new user?
- How do I reset my password?
- How do I sign in?
- How do I create an account?
- How do I change my email address?
- How do I invite other users to my account?
- What are the different User Roles and what Permissions do they give?
Managing School Data
- Can I delete a pupil?
- Can I delete a class?
- Can I upload pupils one at a time?
- What is a school profile?
- How do I edit my school profile?
- How is our data used? I have a question about GDPR
- How to I edit a class?
- What is a school’s URN?
- Can I delete a school profile?
- How do I create a class?
- How to I edit a pupil’s details?
- Is there a letter template I can send to parents?
- A parent doesn’t want their child assessed, what do I do?
- What is a pupil UPN?
- How do I upload the pupils?