---
title: Account and School Data Management | FAQ - TeachNELI
description: Account and School Data Management
---
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1. [FAQ - TeachNELI](https://support.teachneli.org/)
2. [Account and School Data Management](https://support.teachneli.org/account-and-school-data-management)
# Account and School Data Management
## Account Management and Subscriptions
- [How do I delete an account or my personal data?](https://support.teachneli.org/how-do-i-delete-an-account-or-my-personal-data)
- [How do I renew my subscription?](https://support.teachneli.org/how-do-i-renew-my-subscription)
## Account Creation and Login
- [Can multiple users access a school's account?](https://support.teachneli.org/can-multiple-users-access-a-schools-account)
- [What is 2-factor authentication (2FA)?](https://support.teachneli.org/what-is-2-factor-authentication-2fa)
- [Can we transfer an account to a new user?](https://support.teachneli.org/can-we-transfer-an-account-to-a-new-user)
- [How do I reset my password?](https://support.teachneli.org/how-do-i-reset-my-password)
- [How do I sign in?](https://support.teachneli.org/how-do-i-sign-in)
- [How do I create an account?](https://support.teachneli.org/how-do-i-create-an-account)
- [How do I change my email address?](https://support.teachneli.org/how-do-i-change-my-email-address)
- [How do I invite other users to my account?](https://support.teachneli.org/how-do-i-invite-other-users-to-my-account)
- [What are the different User Roles and what Permissions do they give?](https://support.teachneli.org/what-are-the-different-user-roles-and-what-permissions-do-they-give)
See less ▼
## Managing School Data
- [Can I delete a pupil?](https://support.teachneli.org/can-i-delete-a-pupil)
- [Can I delete a class?](https://support.teachneli.org/can-i-delete-a-class)
- [Can I upload pupils one at a time?](https://support.teachneli.org/can-i-upload-pupils-one-at-a-time)
- [What is a school profile?](https://support.teachneli.org/what-is-a-school-profile)
- [How do I edit my school profile?](https://support.teachneli.org/how-do-i-edit-my-school-profile)
- [How is our data used? I have a question about GDPR](https://support.teachneli.org/how-is-our-data-used-i-have-a-question-about-gdpr)
- [How to I edit a class?](https://support.teachneli.org/how-to-i-edit-a-class)
- [What is a school’s URN?](https://support.teachneli.org/what-is-a-schools-urn)
- [Can I delete a school profile?](https://support.teachneli.org/can-i-delete-a-school-profile)
- [How do I create a class?](https://support.teachneli.org/how-do-i-create-a-class)
- [How to I edit a pupil’s details?](https://support.teachneli.org/how-to-i-edit-a-pupils-details)
- [Is there a letter template I can send to parents?](https://support.teachneli.org/is-there-a-letter-template-i-can-send-to-parents)
- [A parent doesn’t want their child assessed, what do I do?](https://support.teachneli.org/a-parent-doesnt-want-their-child-assessed-what-do-i-do)
- [What is a pupil UPN?](https://support.teachneli.org/what-is-a-pupil-upn)
- [How do I upload the pupils?](https://support.teachneli.org/how-do-i-upload-the-pupils)
See less ▼
- [NELI Intervention and NELI Training](https://support.teachneli.org/neli-intervention-and-neli-training#main-content)
- [NELI - the Nuffield Early Learning Intervention](https://support.teachneli.org/neli-intervention-and-neli-training#neli-the-nuffield-early-learning-intervention)
- [Downloadable Elements of NELI Resource Kits](https://support.teachneli.org/neli-intervention-and-neli-training#downloadable-elements-of-neli-resource-kits)
- [Identifying pupils to receive NELI](https://support.teachneli.org/neli-intervention-and-neli-training#identifying-pupils-to-receive-neli)
- [NELI Training on the FutureLearn platform](https://support.teachneli.org/neli-intervention-and-neli-training#neli-training-on-the-futurelearn-platform)
- [Account and School Data Management](https://support.teachneli.org/account-and-school-data-management#main-content)
- [Account Management and Subscriptions](https://support.teachneli.org/account-and-school-data-management#account-management-and-subscriptions)
- [Account Creation and Login](https://support.teachneli.org/account-and-school-data-management#account-creation-and-login)
- [Managing School Data](https://support.teachneli.org/account-and-school-data-management#managing-school-data)
- [Assessments](https://support.teachneli.org/assessments#main-content)
- [Using LanguageScreen](https://support.teachneli.org/assessments#using-languagescreen)
- [Using ReadingScreen](https://support.teachneli.org/assessments#using-readingscreen)
- [How to See Assessment Results – Reporting Help](https://support.teachneli.org/assessments#how-to-see-assessment-results-reporting-help)
- [How to Assess Pupils](https://support.teachneli.org/assessments#how-to-assess-pupils)
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